Govia Thameslink Railway Limited (GTR) has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | The Provision of Voice and Telephony Services |
| Notice type: | UK6: Contract award notice |
| Authority: | Govia Thameslink Railway Limited (GTR) |
| Nature of contract: | Services |
| Procedure: | Above threshold - Open procedure |
| Short Description: | GTR are looking for a supplier who can provide and manage voice and telephony services across the GTR network. Bidders will need to ensure they can support all existing handsets as these may be replaced due to fault throughout the duration of the contract. Bidders will be asked to provide optional pricing for this as part of the submission which will not be scored at tender stage. The key requirements for this tender exercise are: •To provide services on existing fixed Poly handsets across the stations and depots, noting that Poly handsets are to be re-used day 1 of the mobilisation. •ATAs to be migrated day 1 of the mobilisation, however these can be replaced if required for support reasons. •A carrier grade system is essential due to operational requirements. •Existing numbering is to be retained. Basic or equivalent functionality is essential. •Improved handset robustness especially high user fixed handsets While not part of the project scope GTR are interested in future capabilities of the proposed solution for simplified dialling from the station and depot phones to its existing 7000 mobile users – Note that this will not form part of the scored criteria for this tender exercise. |
| Published: | 12/01/2026 14:09 |
View Full Notice
Scope
Description: GTR are looking for a supplier who can provide and manage voice and telephony services across the GTR network. Bidders will need to ensure they can support all existing handsets as these may be replaced due to fault throughout the duration of the contract. Bidders will be asked to provide optional pricing for this as part of the submission which will not be scored at tender stage.
The key requirements for this tender exercise are:
•To provide services on existing fixed Poly handsets across the stations and depots, noting that Poly handsets are to be re-used day 1 of the mobilisation.
•ATAs to be migrated day 1 of the mobilisation, however these can be replaced if required for support reasons.
•A carrier grade system is essential due to operational requirements.
•Existing numbering is to be retained. Basic or equivalent functionality is essential.
•Improved handset robustness especially high user fixed handsets
While not part of the project scope GTR are interested in future capabilities of the proposed solution for simplified dialling from the station and depot phones to its existing 7000 mobile users – Note that this will not form part of the scored criteria for this tender exercise.
To view this notice, please click here:
https://goviathameslinkrailway.delta-esourcing.com/delta/viewNotice.html?noticeId=1005425498
To respond to this opportunity, please click here:
https://goviathameslinkrailway.delta-esourcing.com/respond/JP5W2NJ5A8
Total value (estimated):
GBP 450,000 excluding VAT GBP 562,500 including VAT
Contract Details
Contract 1
Contract value: GBP 185,781 including VAT
Below the relevant threshold: Yes
Award decision date: 09/01/2026
Earliest date the contract will be signed: 22/01/2026
Contract dates (estimated): 01/04/2026 to 31/03/2028
Main procurement category: SERVICES
CPV classifications:
32551400 - Telephone network.
64210000 - Telephone and data transmission services.
64211100 - Local telephone services.
64213000 - Shared-business telephone network services.
Supplier
Supplier: Gamma Network Solutions Limited
The Scalpel, 18th Floor, 52 Lime Street
London
EC3M 7AF
UK
Email: bidteam@gamma.co.uk
Small or medium-sized enterprise (SME): No
Contract: 1
Procedure
Procedure type: Open procedure