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Govia Thameslink Railway Limited (GTR): Marketing Creative Design Agency Services

  Govia Thameslink Railway Limited (GTR) is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Marketing Creative Design Agency Services
Notice type: UK4: Tender notice
Authority: Govia Thameslink Railway Limited (GTR)
Nature of contract: Services
Procedure: Above threshold - Competitive flexible procedure
Short Description: This tender offers an exciting opportunity for a strategically minded and creatively excellent agency to support GTR in driving brand distinctiveness, passenger growth, and rail recovery through compelling, consistent storytelling. The appointed agency will lead on strategic creative planning, campaign development, cross-platform asset creation, content optimisation, and performance analysis. The agency will work alongside GTR’s in-house team, media agency (T&Pm), influencer agency (Halpern), and other partners to deliver integrated campaigns that support tactical and brand-building objectives. Building on GTR’s existing creative platform, ‘Every Stop is a Story’, the successful agency will help evolve and activate the brand to celebrate destinations, connect with new audiences, and position rail as an inclusive and sustainable travel option.
Published: 12/09/2025 11:30
This opportunity is currently OPEN. To respond to the opportunity, please click Register Interest and follow the on-screen instructions.

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UK-London: Business services: law, marketing, consulting, recruitment, printing and security.

Scope


Description: This tender offers an exciting opportunity for a strategically minded and creatively excellent agency to support GTR in driving brand distinctiveness, passenger growth, and rail recovery through compelling, consistent storytelling.

The appointed agency will lead on strategic creative planning, campaign development, cross-platform asset creation, content optimisation, and performance analysis. The agency will work alongside GTR’s in-house team, media agency (T&Pm), influencer agency (Halpern), and other partners to deliver integrated campaigns that support tactical and brand-building objectives.

Building on GTR’s existing creative platform, ‘Every Stop is a Story’, the successful agency will help evolve and activate the brand to celebrate destinations, connect with new audiences, and position rail as an inclusive and sustainable travel option.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://goviathameslinkrailway.delta-esourcing.com/tenders/UK-UK-London:-Business-services:-law%2C-marketing%2C-consulting%2C-recruitment%2C-printing-and-security./TN33QMUYF4

To respond to this opportunity, please click here:
https://goviathameslinkrailway.delta-esourcing.com/respond/TN33QMUYF4

Total value (estimated):


GBP 2,880,000 including VAT




Description





Contract dates (estimated)
01/04/2026 to 31/03/2028
CPV Classifications:
79000000 - Business services: law, marketing, consulting, recruitment, printing and security. 79342000 - Marketing services. 79342100 - Direct marketing services. 79413000 - Marketing management consultancy services.
   
Contract can be extended:
Yes

Extension Date:
31/03/2030

Delivery regions:
Not Provided
Award criteria:
Quality criterion - Name: Criterion 1 / Weighting: 40
Quality criterion - Name: Criterion 2 / Weighting: 60


   

Submission


Enquiry deadline: 22/09/2025 Deadline for requests to participate: 06/10/2025 Time: 12:00
Submission address and any special instructions: https://goviathameslinkrailway.delta-esourcing.com/
An electronic auction will be used: No
Languages that may be used for submission: English, Award decision date (estimated): 02/03/2026

Procedure


Procedure type: Competitive flexible procedure

Contracting authority


       Govia Thameslink Railway Limited, PCNW-8528-NRRP
       1st Floor Monument Place, 24 Monument Street, London, EC3R 8AJ, United Kingdom
       Email: lorraine.baker@gtrailway.com
       Contact: Lorraine Baker

Organisation type: PRIVATE_UTILITY
Devolved regulations that apply: None

View any Notice Addenda

View Award Notice